Consumer Information

Default Prevention

The Default Prevention Department wants to help you bring your account current.

Borrower Responsibilities

  • Repay your loan regardless of employment or completion status
  • Notify your lender before your due date if you’re unable to pay
  • Make minimum monthly payments on time
  • Notify your lender within 10 days of an address, name, or employment change
  • Notify your lender within 10 days of a transfer or enrollment change

Consequences of Default (270+ Days Past Due)

  • Immediate full balance due
  • Credit bureau reporting
  • Federal tax refund seizure and wage garnishment
  • Ineligibility for future financial aid
  • Collection agency referral or civil suit, with borrower responsible for collection costs and attorney fees
  • Possible bar on state professional license renewal

Borrower Options

  • Deferment (economic hardship, in-school, unemployment, or disability)
  • Forbearance (mandatory or economic hardship)
  • Consolidation
  • Alternative payment plans (income-sensitive, graduated, or lowered payment)